Right-click on ‘Intel(R) Iris(R) Plus Graphics’ and select ‘Update driver’ option. Then, open the ‘Device Manager’ via Control Panel or through the ‘Run’ dialog box.Įxpand ‘Display Adapters’ category. Visit this web page to download the latest display drivers from Intel as a ZIP file and extract the files from the ZIP file to a local folder. 1] Update the display drivers to the latest version # As such, it is advisable to try and update the display drivers from Intel, to the latest version. The underlying issue is most likely related to firmware/drivers rather than the hardware itself. Nevertheless, if you have a new Surface Pro and it keeps hibernating or shutting down unexpectedly, you can try any one of the following four methods to check if it works for you. Upon first look, it appears the problem is not a hardware issue and so, exchanging the device would not be considered as necessary. Surface Pro 7 hibernates or keeps turning off randomly #
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